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Health Agreement:
All Ocivalley kittens are
fully vet checked before leaving us and will come with this health
guarantee.
There are two parts to the Ocivalley Cattery health
guarantee.
It covers the
current health of the purchased kitten and any congenital defects in the
purchased kitten that may become obvious in the future.
Part 1
Current Health Guarantee
- Ocivalley guarantees the purchased kitten-
a) has been vet checked and is clinically healthy at time of
purchase
b) has been microchipped and registered
with an Australian Pet Register
c) is free from communicable diseases for a period of 72 hours from
the date of sale
d) has been vaccinated with the F3, (F3 vaccination covers Feline
Enteritis, Feline Rhinotracheitis and Feline Calicivirus), or F4,
(F4 vaccination covers Feline Enteritis, Feline Rhinotracheitis,
Feline Calicivirus and Feline Chlamydia) and has provided proof of
up-to-date vaccinations
e) has been treated with a broad-spectrum worming solution from the
age of 6 weeks until the collection of the kitten and has provided
evidence of an appropriate worming program.
f) has been provided with a de-fleaing solution before release.
To activate this part of the health guarantee the
purchaser should take the kitten to a veterinarian within 7 days of
acquisition for a health check.
The purchaser must notify
Ocivalley of any claim within 24 hours of such veterinary examination.
Should the kitten be diagnosed to have contracted any serious disease or
illness, Ocivalley will offer the following options at the discretion of
Ocivalley if the kitten is returned within 3 days of the veterinary
examination: -
i) full refund; or
ii) treatment for the deficiency; or
iii) a replacement kitten of equal quality and value.
Part 2
Congenital
Defects Guarantee-
Ocivalley guarantees the purchased kitten against
congenital defects for the first one year of the kittens life.
If within this period, a qualified veterinary examination finds the
purchased kitten to be medically deficient with an untreatable or
life-threatening congenital defect, excluding accidents or neglect, a
written statement from the said veterinarian MUST be provided to
Ocivalley Cattery.
If the purchased kitten dies
within the guarantee period as a direct result of a congenital defect, a
necropsy report by a qualified veterinarian (at the cost of the
purchaser) MUST be provided to Ocivalley as proof of cause of death and
to support any claim under this guarantee.
The purchaser MUST notify any claim to Ocivalley within 24 hours of such
veterinary examination.
Upon receipt of the relevant veterinarian report to Ocivalley, or a
necropsy (post mortem) report in the case of a deceased kitten, THE
PURCHASED KITTEN WILL BE REPLACED with another kitten of equal value and
equal guarantee.
Transport costs to be meet by the purchaser.
If no replacement kitten is available at that time, Ocivalley will have
6 months to furnish the purchaser with a satisfactory replacement.
Kittens are NOT guaranteed against accidental death or injury at any
time after sale.
3. General Considerations
It is considered common cattery practice and good animal husbandry to
isolate any new addition to a multi-cat household for a period of time.
Ocivalley will NOT be responsible for contagious diseases to which the
purchased cat/kitten is exposed during shipping that are not evident
during the initial guarantee period.
The purchased kitten CANNOT be returned under this guarantee after this
guarantee period has expired.
The purchased kitten SHOULD NOT be exposed to another cat or kitten that
has NOT been currently vaccinated or that has exposure to other cats or
kittens that are NOT currently vaccinated.
Exposures of the purchased kitten to disease or hazards will immediately
TERMINATE all health guarantees or options for replacement.
The purchaser must provide immediate veterinary care to the purchased
kitten that shows signs of illness or distress and failure to do so will
render all health guarantees NULL AND VOID.
If the purchased cat/kitten is euthanised without the prior knowledge of
Ocivalley, except in the case where a veterinarian considers it the only
humane alternative, this guarantee BECOMES VOID.
Where a replacement kitten is requested or where euthanasia is
requested, the Purchaser agrees to grant full access to all veterinary
records to Ocivalley. Veterinary records include copies of actual
visit cards to veterinarians stating vaccinations, injuries, test
results, etc. during the period the kitten is owned by the Purchaser.
NO refund or replacement will be given for any condition or defect
caused by accident, neglect or malnutrition.
The purchaser is responsible for providing immediate veterinary care to
the purchased cat/kitten showing signs of illness or distress. Failure
to do so will render this guarantee NULL AND VOID.
If the Purchased Cat/Kitten is diagnosed with a minor imperfection (not
known at time of sale) that requires no treatment and does not interfere
with the normal function and purpose of the purchased Cat/Kitten, then
NO refund or replacement will be given.
The purchaser will continue to maintain the health of the kitten with
regular vaccination boosters by a qualified veterinarian and maintain
regular and appropriate worming and parasite control programs for the
kitten.
Ocivalley strongly recommends that for the best life expectancy of the
cat that the kitten be kept inside throughout its life, and fed a
premium kitten / cat food.
This agreement applies to Ocivalley and the purchaser and is
non-transferable to other parties.
4. Re-Homing;
If for some reason circumstances have
changed for the owner and they can no longer keep the cat, Ocivalley
Cattery will accept the return of the cat and will try to re-home the
cat into a suitable family.
There will be no refund offered for return
of the cat.
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