Return & Exchange
(1). We only allow a complete refund for items that have caused problems by us.
(2). If the returning package does not include all the accessories and spare parts shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.
(3). If due to any reason, you need to change the size, color, or refund under the reason of "unlike" the postage deducted from the total price of the product.
We will accept exchanges for a different size or color within 30 days of the original order dispatch. Please contact us with your Order ID and one of our staff will assist you. Would you like to exchange items to a different style, you would get back your items for a refund (as per Return policy) and place a new order for the style you prefer to place.
You must contact us before returning the items. All items sent back to us must not behave in their original condition, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own safety, because we are not responsible for lost shipments. Shipping and handling charges are not refundable.